Mon-Fri:- 09:00 to 17:00

Sat:- 09:15 to 17:00
Sun:- 09:45 to 15:45

Spaces may still be available on
the day contact us to confirm

0113 2859750 | Email Us


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Terms & Conditions

Grass Hoppers is an unsupervised play area

Rules of play

Capabilities and safety

Reporting incidents

Food and drink

Indoor Play Equipment

Outdoor play equipment

Bouncing Pillows

Go Karts

Zipline

Dotty’s Toddler area

Sand pits

Trim trail

Playground and fort

Parents/guardians remain responsible for and must supervise the children in their care at all times. Whether inside or outside, children must be supervised by an adult over 18 years of age who is responsible for their care for the duration of your visit to Grass Hoppers. At no time can children be left in Grass Hoppers unattended.

Entry to Grass Hoppers is an access all areas pass to play on all play equipment inside and outside, the only exception being the coin-operated racing cars in Blaze's race track and mini diggers. In adverse weather conditions, for health and safety regulations, we reserve the right to close attractions or the outside playground. On a peak day playtime, we operate playtime sessions. Peak days are at weekends, Bank Holidays and weekdays during the school holidays. Given our location, it's good to know we include the school holidays and term times of the four local boroughs in our area, namely Leeds, Bradford, Kirklees and Calderdale.

A "peak" day playtime session will last two and a quarter hours on all peak days except on Sundays, when they will be slightly shorter due to Sunday trading laws imposed on the garden centre. At the end of each peak day playtime session, we will close for 30 minutes to get all the areas of Grass Hoppers, the toilets and restaurant ready for our next guests. On "off peak play" play days, that is to say term time weekdays, we offer one playtime session with no specified start or end time, so capacity will be managed on an ongoing basis throughout the day. You can book onto one of these time slots in advance to secure your space on your chosen session. Because we want to ensure all our customers have a great time, we suggest you arrive in good time for the start of a peak day playtime session and ask that you exit the play area promptly at the end of your booking to allow our team to fully clean and prep the area for our next session.When you buy a ticket online you'll receive an order confirmation by email that includes your unique Booking Reference Number and a barcode. You can then either print this ticket, or use your smart phone to present the bar code for scanning to permit entry to Grass Hoppers. If neither of these options are available, please make a note of your booking number so we can enter it into our system to find your booking.

Tickets are only valid on the play date and playtime session that they were purchased for. You can transfer your booking to another date and/or time 24 hours in advance by contacting Grass Hoppers on 0113 285 9750. Refunds cannot be offered in the event of non-attendance for any missed bookings. Tickets can be purchased on the day at Grass Hopper's reception this is subject to availability, we cannot guarantee spaces will be available.

For each child or under one we allow 2 FREE Adult tickets. Any additional adults are subject to a £2.50 charge per adult which can be paid on entry at Grass Hoppers reception. You are welcome to pre-book onto multiple timed sessions per day, however all customers will need to exit Grass Hoppers at the end of each timed session so our team can clean and fully prepare the play area for the next session. If however you have purchased an "Extend your Play" ticket during the Midday session for the afternoon session you will not need to exit the play area.Grass Hoppers accepts no liability for injuries incurred in the playground but will ensure the playground is safe and secure. Staff must report any damaged property immediately.

You are welcome to bring a picnic to eat in our designated picnic area which will be located in our outdoor playground. For health and safety, we don't allow glass bottles and barbeques are not permitted. Alcohol is also strictly forbidden in Grass Hoppers. Please note that we don't allow your own food or picnics to be eaten in Woody's Kitchen or any of the indoor play areas.

Your Grass Hoppers admission ticket allows you to play on the specific date and playtime session of your booking. Should you wish to leave and return during that playtime session, we will stamp your hand and re-entry will be permitted. Entry to another playtime session is not permitted. Tong Garden Centre and all its outdoor areas are smoke and vapour free zones. Smoking and vaping is not to be permitted within Grass Hoppers' indoor or outdoor areas. We don't allow dogs unless they are special assistance or guide dogs. Please do not leave your dog in an unattended car.

Party Bookings

Grass Hoppers is an unsupervised play area, Grass Hoppers accepts no liability for injuries incurred.

Parents/guardians remain responsible for and must supervise the children in their care at all times. Whether inside or outside, children must be supervised by an adult over 18 years of age who is responsible for their care for the duration of your visit to Grass Hoppers. At no time can children be left in Grass Hoppers unattended.

You will need to pay for minimum number of children (10) on booking, which will be the deposit. Amendments & additions can be made online, or by calling us up to one week prior to booking and payment will be required at the time of amendment. Balance payment cannot be made over the phone by card, but can be online.

At least 7 days prior to your booking, the remaining balance must be paid at Grasshoppers and your final numbers given, with any dietary requirements.

Invitations are included in each package and are available to download from our website or by collecting from Grass Hoppers.

As the party organiser you may arrive 20 minutes before the party is due to start, so that you can decorate your party room and bring in your cake. We also would recommend your party guests arrive 20 minutes early to avoid any delay to the start of your party.

A member of our team will be available throughout your party. They will ensure you have squash available, bring your buffet at the pre agreed time and help with your cake if needed.

Unless you specify otherwise, we will provide plates, napkins and cups. Please let us know what time you would like to serve your food.

You are responsible for ensuring your party room is vacated promptly after your 2 hour session, along with all personal belongings.

If any siblings are accompanying a party guest but not attending the party they will be subject to the normal admission fee for the specific play time and their playtime will need to be booked separately.

We are able to cater for most special dietary requirements, please ensure you advise us of any specific needs at least 7 days before the date of the party.

Adults food platters / drinks available – must order 7 days prior when confirming party.

Hopper

Grass Hoppers is an unsupervised play area.

Adults must supervise children in their care at all times. We can accept no responsibility for any injuries or loss howsoever caused.

Tong Garden Centre

Grass Hoppers is part of Tong Garden Centre


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